Returns and Exchange
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. It will go through our quality check to find out the same.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer, without following these steps.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at care@hatsoffaccessories.com or call on +91 9899237002. You can also fill this form for us to process your return/exchange request.
Cancellation Policy
“We respect your change in mind Cancellation Policy”
In case you have a change in mind just after making the payment, you can drop an e-mailat care@hatsoffaccessories.com with your order number. As long as your order has not been dispatched, we can cancel it and refund your amount.
If we receive your cancellation request before the product has been shipped, we will refund the entire amount to you within 7 working days of receiving your request.
Shipping
To return your product, you should mail your product to: F 40 east of kailash delhi delhi india 110065.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.